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Authorized iPhone Repair Facility


Extended Warranty Replacement:

With or without AppleCare +, if you have an extended warranty, we can help replace your iPhone with an Apple replacement.



Your battery can be tested while you wait with Apple proprietary testing methods.

If your battery needs replacement under warranty or after the warranty expires, we carry most of the batteries in stock and can do them same day. If your battery is good, let's take a look at your settings and see if we can help.


Same day screen replacement:

CityMac only uses Apple supplied parts to ensure the proper operation and quality of your iPhone investment. With an appointment or without, we can normally take care of your screen replacement the same day.

Out of Warranty Replacement:

If you don't have warranty coverage or AppleCare, we can still get your iPhone replacement handled, usually faster than you could do it yourself through Apple, for only slightly more than if you do it yourself.


Next Day Service on replacements

Apple's commitment to customer service generally has your replacement iPhone to us the next day after your out-of-warranty replacement is confirmed.

Weekends and weather can affect that but it sure beats driving to an Apple store.


Loaner phones and rentals

In some cases you will qualify for an Apple Loaner. If you are out of warranty or do not qualify for an Apple loaner iPhone, we can offer a rental phone for the duration of your repair - ask for details;  not applicable to all service carriers.

AppleCare Plus... the Service and Support plan that Apple offers at the time you purchase your new iPhone. AppleCare + will cover your iPhone for two years against accidental damage with up to two incidents.

Each incident has a deductible (varies by plan) and Apple will replace your iPhone in the event of a claim that is not repairable.

In addition to accidental damage, your iPhone will have full Apple phone and chat support for an entire two years.

Consider on your next iPhone purchase to add AppleCare+

CityMac will be happy to provide that service no matter where you buy your iPhone.  We will inspect your iPhone and can attach AppleCare + within the first 60 days of your purchase.*

*Proof of purchase required.


3200 South Airport Rd W.
Space 534, Grand Traverse Mall
Traverse City, MI   49684

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Current Store Hours - Covid-19
Mon - Fri    10am - 7pm  
Saturday   10am to 6pm
Sunday      Noon to 6pm

Service Department Hours
10am - 5:30pm Mon - Friday