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Service Hours:  Monday - Friday 9am - 5:30pm


Premium Service Provider

Premium Service Provider

Apple has recognized CityMac as an Apple Premium Service Provider.

From Apple: "Premium Service Provider locations have demonstrated a commitment to premium service and technical excellence."

Only a select few Apple Authorized Service Providers  receive this recognition from Apple.

CityMac is the only Apple Authorized Service Provider to achieve Premium Service Provider status in Northern Michigan.



Service rates

Standard Bench: $135  (Regular Rate)

Preferred Bench: $90  (Computer purchased from CityMac)

$89 will be initially quoted for diagnostic time.


Service turn-around time (Average)

Warranty repair: 2-3 business days

Out of warranty repair: 3-4 business days.

Parts availability may affect repair turnaround times.


On-Site service

Rates and travel time vary - please call for estimate

Average Rates:

  $135/hr normal rate
  $110/hr preferred rate with recurring contract
  $3/mile travel, one way




Feel free to call or email us if you have any questions!

231-946-1045 or


Apple Certified

Certified to perform Warranty and Out-Of-Warranty repairs.



Apple Care


We facilitate AppleCare+ coverage for Apple Computer warranty repairs.


3200 South Airport Rd W.
Space 534, Grand Traverse Mall
Traverse City, MI   49684

Email Us

Current Store Hours - Covid-19
Mon - Fri    10am - 7pm  
Saturday   10am to 6pm
Sunday      Noon to 6pm

Service Department Hours
10am - 5:30pm Mon - Friday